Baggage assistance — US
1-888-202-1024View sourceSource checked
COMPANY CONTACT REFERENCE
Southwest Airlines
Customer Service Number
PUBLISHED PHONE CONTACTTOLL-FREE
General questions and reservation assistance (US)
1-800-435-9792The official contact directory labels this General Questions. Southwest also directs reservation changes and cancellations to this line; refund requests have separate online guidance.
View sourceSource checked
Toll-free within the listed calling region. Mobile airtime or international charges may apply.
An independent company index. CCE Company Index is not Southwest Airlines’s customer service team. Listed company numbers connect to the named company, not this directory.
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Choose a contact route
Match the department and calling region to your request.
RESERVATIONS
Open company pageBook a new flight
Source checked 2026-09-20
MANAGE
Open company pageManage or change a booking
Source checked 2026-10-06
CANCELLATION
Open company pageCancellation guidance
Source checked 2026-10-06
REFUNDS
Open company pageRefund requests and information
The ticket-refund page explains qualifying requests and refundable-ticket cancellation options. Getaways by Southwest package refunds use the package provider’s separate process.
Source checked 2026-10-06
WEBSITE
Open company pageAirline website
Source checked 2026-09-20
HELP
Open company pageOfficial contact page
Source checked 2026-10-12
Specialized services & programs
These routes serve the specific program or provider shown. They are separate from the primary passenger contact above.
Chase Rapid Rewards credit card supportChase
For card payments, statements or account servicing, use the card issuer named here. Have the card issuer’s account details available.
Rapid Rewards account helpSouthwest Airlines
Use this program contact for membership and account questions. Keep your membership identifier available when opening the official service.
Southwest travel management resourcesSouthwest Airlines
Agency and travel-professional resources are available through this provider link. Passenger ticket servicing starts with the company that issued the ticket.
Getaways by Southwest packagesGetaways by Southwest
Use the package provider shown on your confirmation for a bundled trip. Check the package reference before choosing a flight-only contact.
Regional and airport contact guidanceSouthwest Airlines
The official regional contact directory helps you choose a country and service. Check the specific listing before assuming a local ticket office is available.
Southwest ticket refund requestsSouthwest Airlines
Review Southwest’s ticket-refund conditions before submitting this form. Refundable-ticket options appear during cancellation; vacation-package refund requests go to Getaways by Southwest.
Disability-related travel assistanceSouthwest Airlines
Use the airline’s published accessible-travel guidance to review assistance options for your journey.
International contact numbersSouthwest Airlines
Select your country or region in the airline directory. Dialing format, availability and charges depend on where you call from.
Airport information and ticket countersSouthwest Airlines
The airline’s airport pages provide location and terminal information. Open the relevant airport listing for the details of your journey.
Corporate investor relations contactSouthwest Airlines
This route is for the corporate or investor purpose stated in the title. Use passenger contacts for ordinary reservation questions.
02
A little preparation helps
Keep sensitive details within the company’s secure channels.
Use this Southwest Airlines listing to compare the available company contact channels. State whether you need a new booking, a change to a ticket, a baggage report or a refund status update. Availability and eligibility are decided by the provider, not this directory.
- State whether you need a new booking, a change to a ticket, a baggage report or a refund status update.
- A reservation desk cannot promise a refund before checking the fare and ticket issuer.
- Keep the itinerary and the exact flight date beside you while you contact the carrier.
Booking a new trip
For a new Southwest Airlines ticket, compare dates and fare conditions on the airline website. The reservations route is listed with its published purpose.
Airline booking websiteChanges, cancellations & refunds
Use the original booking record to review Southwest Airlines change and cancellation options. The airline or ticket seller decides eligibility and any refund amount.
Manage your airline booking03
Community experiences
Read and share first-hand experiences with Southwest Airlines.
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Write a review
Submitting a review does not contact the company or open a support case. Reviews are published after moderation.
04
Source notes
Original company pages are the reference for current details.
Contact dates refer to the individual source check, not a test call. Hours and services can change. Editorial text updated 2026-10-12. Read our methodology.
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