CCECOMPANY INDEXPublisher contact

COMPANY CONTACT REFERENCE

Avianca

Customer Service Number

PUBLISHED PHONE CONTACTTOLL-FREE

Reservations and customer service

1-866-919-0081
US
Call AviancaAll contact options

General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.

Airline sourceSource checked

Toll-free within the listed calling region. Mobile airtime or international charges may apply.

An independent company index. CCE Company Index is not Avianca’s customer service team. Listed company numbers connect to the named company, not this directory.

01

Choose a contact route

Match the department and calling region to your request.

02

A little preparation helps

Keep sensitive details within the company’s secure channels.

Find the right point of contact for Avianca before starting your request. For a delayed bag, use the carrier’s baggage channel and retain the report reference privately. Availability and eligibility are decided by the provider, not this directory.

  1. For a delayed bag, use the carrier’s baggage channel and retain the report reference privately.
  2. Begin with the ticket receipt: it identifies who sold the trip and who can service it.
  3. Keep the itinerary and the exact flight date beside you while you contact the carrier.
NEW RESERVATIONS

Booking a new trip

For a new Avianca ticket, compare dates and fare conditions on the airline website. The reservations route is listed with its published purpose.

Airline booking website
EXISTING TICKETS

Changes, cancellations & refunds

Use the original booking record to review Avianca change and cancellation options. The airline or ticket seller decides eligibility and any refund amount.

Manage your airline booking
03

Community experiences

Read and share first-hand experiences with Avianca.

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Reviews are checked before publication. Your email stays private.

Do not include booking references, account numbers, payment details or someone else’s personal information.

Submitting a review does not contact the company or open a support case. Reviews are published after moderation.

04

Source notes

Original company pages are the reference for current details.

Contact dates refer to the individual source check, not a test call. Hours and services can change. Editorial text updated 2026-10-12. Read our methodology.

05

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